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Customer Success Manager

  • On-site, Remote, Hybrid
    • El Paso, Texas, United States
    • Austin, Texas, United States
    • Baltimore, Maryland, United States
    • Carson City, Nevada, United States
    • Charleston, West Virginia, United States
    • Dallas, Texas, United States
    • District of Columbia, District of Columbia, United States
    • Fairview, Michigan, United States
    • Fort Worth, Texas, United States
    • Henderson, Nevada, United States
    • Houston, Texas, United States
    • Irving, Texas, United States
    • Jackson, Mississippi, United States
    • Jacksonville, Florida, United States
    • Las Cruces, New Mexico, United States
    • Las Vegas, Nevada, United States
    • Los Angeles, California, United States
    • Lubbock, Texas, United States
    • Midland, Texas, United States
    • New york, New York, United States
    • Odessa, Texas, United States
    • Orlando, Florida, United States
    • Raleigh, North Carolina, United States
    • Reno, Nevada, United States
    • San Antonio, Texas, United States
    • San Francisco, California, United States
    • San Jose, California, United States
    • Santa Clara, California, United States
    • Seattle, Washington, United States
    • St. Petersburg, Florida, United States
    • Tempa, Florida, United States
    +30 more
  • $90,000 - $120,000 per year
  • Product

Job description

Customer Success Manager - Product Department

We are seeking a dedicated Customer Success Manager to join our team at the Federation of Italian American Organizations of Brooklyn in the Product department. As a Customer Success Manager, you will be responsible for building strong relationships with our clients, ensuring their satisfaction, and driving product adoption.

  • Work closely with clients to understand their needs and provide solutions
  • Onboard new clients and provide training on our products
  • Proactively reach out to clients to ensure they are maximizing the value of our products
  • Collect feedback from clients to help improve our products and services
  • Collaborate with the product development team to communicate client needs and feedback

If you are a customer-focused individual with excellent communication skills and a passion for helping clients succeed, we would love to hear from you. Join us in our mission to deliver exceptional products and services to our clients!

Job requirements

Project Manager - HR Department

We are excited to announce an opening for a dedicated Project Manager to join our innovative HR department. As a Project Manager, you will play a crucial role in overseeing and coordinating a variety of HR projects to ensure their successful implementation and completion. This position offers a unique opportunity to work collaboratively with cross-functional teams, set project timelines, and monitor progress to achieve project goals effectively.


Key responsibilities:


  • Manage and lead HR projects from initiation to closure, ensuring all project objectives are met


  • Collaborate closely with stakeholders to define project scope, goals, and deliverables, fostering strong relationships and alignment


  • Create and maintain detailed project plans, schedules, and budgets, ensuring resources are allocated efficiently


  • Proactively monitor project progress, identifying and addressing any issues or risks that may impact project outcomes


  • Ensure all projects are completed on time and within budget, maintaining a high standard of quality and excellence


  • Provide regular and transparent communication of project status updates to stakeholders and senior management, ensuring alignment and transparency


    • If you are a proactive problem-solver with exceptional organizational and communication skills, we invite you to apply for this exciting opportunity to be a part of our dynamic HR department. Join us in contributing to the success of our projects and making a positive impact within our organization. Apply now and take the next step in your project management career with us!

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